FAQ

IS ONELLS IT TECH A REGISTERED COMPANY?

Yes, we are a registered business in Nigeria, our company registration number is RC 2660543.

 

MUST I PAY TO WIN?

No, not in all our games. In Mystery Puzzle Box, you can play the game and win real cash rewards without paying anything,

while games like Coins Slot Machine and O’racing Cars requires you to pay before you can win.

 

HOW DO I GET PAID IF I WIN?

Our games offer different withdrawal options like; Paypal, Paystack, Skrill, Neteller and Bank Deposits (Nigeria only)

 

HOW LONG DOES IT TAKE TO GET MY CASH IF I WIN?

You can get your winnings instantly or at most 3 to 5 working days or more depending on the number of cash transactions to process.

 

DO I GET REFUNDS IF I DON’T WIN?

No, all monies placed as bets are non-refundable. We only pay you what you win.

 

WHAT IS THE PROBABILITY FOR ME TO WIN?

For Coins Slot Machine game, the more you play, the higher your chances of winning. But on O’racing Cars 3D game,

it solely depends on your effort/skill applied in the game.

 

IN ORACING CARS 3D GAME, WHAT ARE BET BALANCE AND WINNINGS BALANCE?

Bet Balance is the virtual representation of the money you placed as bet, which you can use to play in multiplayer mode of Oracing Cars. While Winnings Balance is the virtual representation of the real cash you have won from a race.

 

CAN I WIN REAL CASH IN SINGLE-PLAYER MODE OF ORACING CARS?

 No, you can only win real cash in multiplayer mode of Oracing Cars.

 

WHAT FOREIGN EXCHANGE RATES DO YOU USE FOR PAYMENT OF WINNINGS?

We use Google’s daily rates for foreign exchange rates.

 

HOW DO I CONTACT CUSTOMER SERVICE?

All Feedback, Complaints, Suggestions, Partnership Proposals, e.t.c, should be directed to info@onellsittech.com